Cascade Insurance Group

Gail B 

on Google

3 months ago

If I could give this company, specifically Pamela Murphy, negative stars then I would. I was referred to them by a former customer who had used them for years before they moved out of the DMV area. I reached out requesting a quote and received an immediate response from Pamely Murphy asking for my information to run the quote, which I provided. The next day she responded via email "I won't be able to provide you a quote due to your driving record." No explanation, nothing. I immediately responded to the email that I check... read more

Mark H 

on Google

2 years ago

We’ve had a great experience with Cascade over the past 6 years. We have a few property and auto policies through Erie Insurance with them. Everything went smoothly the few times we’ve had a claim with Erie. Their prices are competitive and service outstanding. They even picked up at 4:59, right before closing one time, ha. Whenever I call they are quick to answer any questions I have and can make personalized recommendations. They respond promptly by email if they don’t have the answer on the phone. 

Robert 

on Google

7 months ago

Dishonest company. Requested an auto quote, was contacted by one of their agents who sent me a quote for just auto along with a quote for auto + rental. Despite sending me a quote for just auto, waited several days into our discussion to inform us that they only do bundled auto with rental, which we had already indicated multiple times earlier that we were not interested. Complete waste of time, cannot be trusted, seek other options for insurance. 

Amanda Steadman 

on Google

6 years ago

I rarely review anything, but Cascade deserves a review! I've been an Erie Insurance customer for my entire driving life (about 18 years now) and had to switch agents when I moved to the DC area four years ago. My previous agent suggested Cascade as they are located close to my home. Their customer service is phenomenal! I've never had such an easy experience working with agents--even for Erie. They're available quickly by email and phone and work hard to make sure policy coverage and cost met my needs. I've been very happy ... read more

Amanda Cadolino 

on Google

a year ago

If I could give a negative # I would. I was treated terribly, extremely rude! - cut off and told not their problem and he wouldn't discuss it anymore. my dad went into hospice and died so I accidentally missed a payment. They tried to get me to do a different insurance despite being a customer in good standing for 20 years.