Chastain & Associates Insurance

Lawson Family Chiropractic 

on Google

2 weeks ago

Update- As stated you did not listen to us- our policy didn’t renew until August of this year so we had months! We tried to move our auto, homeowners, and commercial liability policies to this agency, as they required us to bundle all three. The auto portion started off fine, but once our application moved to Trey on the commercial side, the process fell apart. Despite providing all the requested information, Trey refused to offer a quote, made inaccurate assumptions about our insurance history, and ultimately shut us down ... read more

Kenneth Scott Collins 

on Google

2 weeks ago

Initially left a voice mail for Trey which was quickly returned. He worked with us to get all of the information that the underwriter needed which resulted in a much better coverage for our non-profit entity at a lower price than we had been quoted with our existing carrier. 

Mark P 

on Google

2 weeks ago

I was looking for small business insurance options,and made the right choice by calling Chastain & Associates. They answered all my questions and had a quote for me in a very short time ( much better rates than my old carrier) Trey contacted me throughout setting up the quote and got the exact coverage I needed. 

Winston Frank Moon 

on Google

2 weeks ago

We approached this company to explore options for auto, homeowners, and commercial liability coverage. Unfortunately, their service was dismissive and unprofessional from the start. Rather than having a conversation to understand our situation, they jumped to false assumptions about why we were switching insurers and never even provided us with a proper quote. Their representative, Trey, communicated in a rushed and careless manner, ignoring key details we shared and ultimately deciding for us that they couldn’t compete — w... read more

Mark Opel 

on Google

9 months ago

Very, very disappointed with this local company. My wife and I have had Travelers Insurance for our primary residence through Chastain & Associates for 17 years with no claims. We recently received a letter from Travelers stating that our policy would not be renewed because we didn’t respond to their update requests in time. This came as a complete shock to us. It took over a week to get our agent/rep on the phone. When we finally did, she stated that they sent one email about the house back in April. One email! You’d thin... read more