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Since its humble beginnings in 1973, Cumberland Valley Insurance (CVI) has undergone much growth and change. However, CVI was founded with a vision to serve clients by offering quality coverage from family-driven, community-minded representatives. That hasn’t changed. Located in Hagerstown, Maryland and still serving the Tri-state area, CVI offers auto/car insurance, homeowners insurance, business/commercial insurance, and life insurance coverage through Erie Insurance as well as several other trustworthy companies.
18537 Maugans Ave, Hagerstown, MD, 21742, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I delt with A Kimberly Brewer and she was extreamly rude, I would never let an employee speak to customers the way she does over the phone. She should be fired or taught proper phone ettiquete. Theres no excuse for that. Kimberly Leigh Brewer. I have also caught her falsifying records.
The customer service is great! But I been a customer for 25 plus years! One at fault Collison in 25 years. A few deer of course and maybe a hail damage claim. But my insurance goes up another 200 dollars for no reason!!! They are ripping people off!! Already pay a lot of money and now more. 200.00 every three months also!! Crazy!! Highway robbery!!! Now they are kinda of telling me, that a collision I had that wasn’t my fault could cause the increase. The other took Blame!! Be careful !!
We are very happy with the prompt service we receive from Cumberland Valley Insurance. I asked for a document this afternoon. Karen emailed it to me in a matter of seconds. Thank you so much Karen!
They did a great job of setting me up right away.
They falsified documents of my driving record to increase my rates, also they are not very observant; I had a dui on my record for years before they had seen it and the minute they did they dropped me with no warning I had to call them to figure out. Very unprofessional and hard to contact with
Cumberland Valley Insurance Inc. has a 4.9 star rating with 28 reviews.
Cumberland Valley Insurance Inc. is closed now. It will open tomorrow at 9:00 a.m.