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Goodenow Insurance Agency

4.4
  • Insurance
  • Springfield, IL

About this business

InsuranceAuto InsuranceHome & Rental InsuranceLife Insurance

Location details

719 N Grand Ave E, Springfield, IL, 62702, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.454 reviews
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Kate O'Reilly's profile image
Kate O'Reilly 
3 months ago

Terrible customer service. I was trying to find insurance for a rental that I own and contacted them at the beginning of July. They asked for pictures and said it wouldn't be too long for them to get a quote to me. I sent the pictures and tried to be patient but I called in a couple times just checking on the status and then on July 15th the CSR ask me for my date of birth and said it would be very shortly that they would get back to me. I called back the following week and they kept telling me the agent would get back to me... read more

May Ray scrubbie galz's profile image
May Ray scrubbie galz 
4 months ago

I am looking for house insurance, but the thing is, I didn't like the fact that you didn't let a lady go to the bathroom. It was an emergency, and I don't like that. My mom is 82 years old, and when she's got to go, she's gotta go. That is actually against the law. You have to have a bathroom if you are in business. This is bull, so I don't know about this. I think you better look into it because when somebody's older and if something happens that there' butter bust, because you wouldn't let them go to the bathroom, you will... read more

Ron Parker's profile image
Ron Parker 
11 months ago

After an exhausting search for new home and auto insurance we were very fortunate to find the good people at Goodenow agency. Insurance options were explained in a way that we could understand and we feel that our coverage is not only priced fairly but is what we need. Thank You to Shelby at Goodenow. 

Michelle Hunt's profile image
Michelle Hunt 
11 months ago

I have been with Goodenow a long time they're good people who are helpful in every way. Elizabeth has always been so helpful any time I have needed her for my Insurance needs. 

Samuel Hamra's profile image
Samuel Hamra 
11 months ago

My family has worked with the Goodnow ins agency for decades. They are still a locally owned agency, they know who you are, their customer support has always been top shelf, and they are always competitive with pricing. 

Frequently asked questions about Goodenow Insurance Agency

How is Goodenow Insurance Agency rated?

Goodenow Insurance Agency has a 4.4 star rating with 54 reviews. 

When is Goodenow Insurance Agency open?

Goodenow Insurance Agency is closed now. It will open on Monday at 8:00 a.m.