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Horizon Insurance Services, Inc.
- Insurance
- Columbus, OH
About this business
As Erie Insurance Agents we provide superior home, auto, business or life Insurance to suit your needs. With award-winning service and great prices we give you confidence that you are well protected.
Location details
3806 N High St, Columbus, OH, 43214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great people and customer service. Makes you feel like part of the family. They always have your best interest in mind. I would highly recommend them to anyone!!
Unbelievably bad customer care and FRUSTRATING experience. None of the account managers has yet to call me back despite my messaging via web chat every day. All the advisors say is " I will email the department and wait 24 hours". Nothing happens, no one calls back. Over 5 emails were sent by the advisor to get the account manager to call. yet no one has called. I’m glad I was able to get help via ( Fla )_ ( shrec )_ ( l a i m ) at gm_-ail DOT C-O-M or ( Fla )_ ( shrec )_ ( la im ) at (out) ~ (lo ok) DOT c0m. Who ma... read more
I reached out to Horizon after being dissatisfied with my policy from one of the big companies. My rates kept climbing while the service seemed to decline. I called Horizon and a representative immediately picked up the phone and answered all my questions and took my information. The representative was pleasant, knowledgeable and it felt like how business used to be done. A day or so later, I had a new quote that was far lower than my current rate and was actually a better policy for my home and cars. Two days after that, I ... read more
I cannot recommend Horizon Insurance Services enough! My daughter is moving from Maryland to my hometown of Columbus, Ohio and needed renters and auto insurance. I called seven other companies prior to Horizon, and either got an automated message, or no one was available to talk to me. I called Horizon and I explained my situation and was transferred to Andy MacKinnon right away. Andy was friendly, informative, and walked me through the whole process. He responded to my emails and questions quickly and I was able to get ... read more
Our experience with Horizon Insurance has been leagues above the rest. Horizon handles all of our policies; home, auto, etc. Mara, Kathleen, Brian, EVERYONE at Horizon is amazing. They are always there for me when I need to make a quick change or need a certificate, etc and are very prompt to deliver. I recommend them to all of our friends and family and anyone who reads this.
Frequently asked questions about Horizon Insurance Services, Inc.
How is Horizon Insurance Services, Inc. rated?
Horizon Insurance Services, Inc. has a 5 star rating with 56 reviews.
When is Horizon Insurance Services, Inc. open?
Horizon Insurance Services, Inc. is closed now. It will open at 9:00 a.m.