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421 Cochran Rd, Pittsburgh, PA, 15228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Don't bother unless you like getting misinformation and wasting your time. Let me tell you such customer service, I honestly thought Nick might be pranking me with how unprofessional he was. Would never give my money to anyone that speak to people this way!!! Oh and Tom or Tony is just a Peach. AI you lied about Erie!!
Been a customer for over 20 years. Fantastic customer service and attention to detail. Would highly recommend.
My husband and I have had Erie Insurance for more than 50 years. The previous agent was readily available, personable and efficient. The Kartsonas Agency took over our policies when that agent retired. Over the last few years, there have been problems with policy communications and clear responses. Following a recent move, it was decided to find an Erie agent close to our new home. My husband spoke with Mr. Kartsonas three times, and clearly related the request. The change of agents has been continuously delayed. Calls from... read more
Al needs to find a better more professional CSR. Two years in a row, I've called with simple policy questions and received very poor attitude & customer service from "Tony." Completely taken back because have never received poor service from this agency in the past.
Been with them since I was 16yrs old I'm 40 now great service and tony has always been helpful in everything I've called for
Kartsonas Agency, Inc. has a 4.3 star rating with 17 reviews.
Kartsonas Agency, Inc. is closed now. It will open at 9:00 a.m.