Ramsey's Insurance, Inc

MaryJane Dykes 

on Google

8 months ago

We have had our auto and home insurance through Ramsey’s since 1993, yes, THIRTY ONE years. They started out small, just Dave and Rebecca Ramsey. Great service. HOWEVER….Things have DEFINITELY CHANGED over the years. NOW calls to them may or may not be answered. If I leave a message, calls are not returned. AND THIS: our son is still on our auto policy, although he moved out 4 years ago. Leaving messages for this and I get no response. Disappointed, so researching options for a new agent now. THEY WERE GR... read more

Tom Wood 

on Google

9 months ago

Even after moving to NC and canceling my policy with them they helped with a couple issues i had with my new ins co. Great pepole and company. Highly recomend. 

Jessica Wills 

on Google

4 years ago

All the ladies here are great! I have recommended other customers to come here. Keisha always helps me out shes a great asset to the company!!! She has to be overdue for a raise ASAP! Her customer service is also top notch. ALWAYS pleasant! Thanks! 

Spring Woodall 

on Google

7 years ago

terrible communication from the very beggining of my policy. I took my new car back and bought a used car and it took them two months to adjust the premium properly. i got in an accident and they only have two claims adjusters so if one calls out named Monica Lucious then you have to depend on one claims adjuster and that's IF the receptionist has not called out that day because then you will get an answering service for the entire day. GET MAIF SAVE URSELF THE STRESS 

Chad Seeley 

on Google

8 years ago

Asked for a business quote on a Tuesday and was told I'd get a call the next business day. Now it's Thursday and they keep on telling me I'd be receiving a call in a few hours... they told me this wed. Terrible customer service! I'm glad I'm not in business with them. I can only imagine if I needed there help with my business nothing would get done! LOOK ELSE WHERE!