The Bates Agency II LLC

Tami Valentine 

on Google

4 days ago

I wanted to give a shout out to Christina Cannaday @Bates! Christina is warm and welcoming and super knowledgeable! Christina looks out for the customer, works with you in order to achieve the goal of Home and Auto Insurance coverage at an affordable price. Christina is open and honest, she really cares about the customer, understands that prices are rising and really works with you to get the coverage you need. She is always just a quick email or phone call away, which in today busy world is super valued! Thank you! Chri... read more

Candace Creecy 

on Google

a year ago

We contacted Carolyn Burr regarding insurance after she was very strongly recommended by our relatives. She answered promptly and professionally initially and has continued to do so every time she is needed. Carolyn is very efficient, knowledgeable and resourceful. She is very customer-oriented and patient. We feel that we are in good hands and that she is available if we need to contact her. She treats us like a friend and not just another customer. This is the service that we were looking for. As stated earlier, she always... read more

aadarsha basavarajurs 

on Google

a year ago

I have worked with the Bates Agency and Aurora for several years now. The experience has been seamless. friendly and professional. Aurora has so much patience answering my numerous questions and finding the best possible insurance coverage each year. I highly recommend Bates agency - you can't go wrong working with them 

Stephen Cordone 

on Google

a year ago

I've used the Bates Agency for several years now and I've been very pleased with their service. I feel confident I'm receiving good home and auto insurance protection at a fair price. Kent Bates is always helpful and responsive to any questions/issues I have. His staff is always pleasant and professional. 

Robert Foster 

on Google

a year ago

I am feeling good about my discovery of the Bates Agency. Kent was attentive and responsive to my initial contact. Then, after completing my research, I sat down with him, and he saved me $$ on a new home owners policy with Auto-Owners Ins Co. Yes, you read that correctly, a home owners policy with a company named Auto-Owners, which I had not heard of but learned are a highly rated major player in the insurance world.