Thomas Insurance Agency Inc

John Kirchner 

on Google

2 months ago

Mike is great, highly recommend him and Erie. Now paying less and getting more for my money. Recently had a claim and the approval process was a breeze. I opted to meet him in person to go over all my needs and he took the time to answer all of my questions. Doesn’t hurt to check if he can help you. I’m glad I did. 

Lilly Elkin 

on Google

3 months ago

I communicated with Michael in Lebanon about insuring my small business. On the phone, he was condescending, passive-aggressive, and rude. After sending me more information, he continued to talk down to me and use unprofessional language. When I informed him that I would be going in a different direction, he wrote back, "I'm not sure why since Erie typically has the best rates in TN, and you haven't even gotten a quote yet, but okay. Thanks." Money is not the issue; in my business, we pride ourselves on the customer service ... read more

Richard Mastroianni 

on Google

2 weeks ago

Derrick B. is extremely knowledgeable, informative, and helpful — the true definition of an expert in his profession. An absolute pleasure to work with! 

Amanda Jeanette 

on Google

2 months ago

I was so happy to find an agent with experience who gave honest advice! Thank you, Michael Thomas, for taking the time to call me back and get us insured in a small window of time. 

Allen Kirk 

on Google

2 months ago

Mike is always available and very helpful. When our car was broken into, he took care of it right away.