Tracy Insurance Agency

John McGill 

on Google

5 months ago

I had a very nice experience with this company and the agent Chris I have who worked with me and was very nice and friendly to and got me very good deals on my car insurance and renters insurance too. If you need insurance and want good help I would definitely give them a call. I appreciate everything Chris done for me and he is very nice to and will help you. 

Ayoub Mebarki 

on Google

3 months ago

I rarely leave negative reviews, but this experience deserves one. The customer service was terrible. I felt disrespected and not valued as a customer. They were not helpful, and the way I was treated was very unprofessional. I will not be coming back, and I cannot recommend this agency to others. 

abdelghani itibrout 

on Google

6 months ago

Bad agency that have Never see the short Guy inside unprofessional i went there for do insurance he just come say im busy come back later it's like ...off I. Very angry against them 

Debra Bhardwaj 

on Google

2 years ago

I highly do not recommend! I discovered and reported to agent office (agent was not in) of a double charge of auto draft for auto policy for 3 months with my bank. Waited several days, now into the following week for call back. After No call back I called again. Agent personnel stated agent was not in office. I was transferred to agent voice mail. Agent voice messaging service is “full”. Called office again. Office did notify agent at that time to return my call and he did so. Agent stated will not refund the over charge im... read more

Butch Nott 

on Google

a year ago

Chris DeStephen is a great agent to work with. Answers questions quickly and to the point. Very excellent customer service. I recommend Erie to everyone and specifically mention Chris