T.W. Butts Insurance Agency

James Cmar 

on Google

3 months ago

Holly helped me in making a change to my auto policy. She made the necessary adjustments and was even able to lower my premium! In this time when everything goes up in cost, what a joy and blessing to hear it will cost less! Holly and the entire staff have always been professional, courteous, and pleasant to address any questions or needs involving insurance. This is one of the many reasons I have been a lifetime policyholder through T.W. Butts Insurance Agency! Thank you Holly! 

Venus Fruecht 

on Google

9 months ago

Holly, Emily & Sean were exceptionally excellent at handling my total loss claim. I highly recommend this agency & Erie Insurance. 

Nichole Bachman 

on Google

a year ago

Ryan was amazing! I recently lost 2 of my immediate family members…. we were all on a policy together…it was a really messy situation and Ryan was an angel. He was there for any questions and explained every part of the policy to me in a way that my stressed out brain was able to understand! He will be a go to for sure!! 

Kirkland Phillips 

on Google

11 months ago

I called on 4/7/25 and spoke to lady that I wanted a quote for auto and maybe life insurance, but auto was priority. She took my name and number and said Tom was on another call, but she'll let him know and have him call me back. I waited all day and never got a phone call back and went with a different agency instead. Oh well. 

Michele Kish 

on Google

2 years ago

I cannot say enough about this agency. We contacted T. W. Butts for a comparison on 3 different policies that we have with another insurance company. We were floored at the results. Erie Insurance is saving us over $2,400 a year or $200 a month. This is a huge saving for us as we look towards retirement. We made the switch immediately and won't look back. We look forward to many years of high quality customer service from this office. Thank you for putting the customer first!